Ease user onboarding – With Whatfix Flows, you will be able to guide users navigate on your website or web-product. This would help them understand your product or service in a much simpler manner increasing productivity and engagement.
Simplify customer support – Solve customer queries with the help of Whatfix’s smart interactive experience instead of verbose articles or lengthy videos. Create an interactive FAQ section with our self-help widget. Allow users to learn the skills to master your product with the help of relevant flows, live, within your application.
Reduce training & documentation effort – Do away with the boring articles, presentations and videos. Provide training on live product with the help of interactive guides allowing them to be more confident and resourceful. It looks like you take your users by the hand and walk them through, step-by-step, to complete online processes. Moreover, we will convert the flows that you create into articles, slideshows and videos helping you with documentation effort
Make help availabe on the product live – Product help can now be live and interactive. Use Whatfix and get product help in varios formats without any additional effort. We make the following formats available – slideshow, articles, videos, widgets, scripts for in app help.